Support Center

How can we help?

Find answers, browse common topics, or send us a direct message—our small team responds to every ticket.

Contact Support

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FAQs

  • How do I verify my email?

    Check the email we sent to your inbox and click the verification link. If you can't find it, check your spam folder or request a new verification email from your profile.

  • Why was I logged out?

    For your privacy and security, we automatically log you out after a period of inactivity. You can adjust this timeout setting in your profile preferences.

  • Can I change my photos?

    Yes! You can add, replace, or delete up to 3 profile images anytime from your profile page. Make sure your photos follow our community guidelines.

  • How are matches created?

    Matches are created when two users like each other's profiles. Our algorithm considers compatibility factors like location, age preferences, and shared interests.

  • Is my information secure?

    Absolutely. We use industry-standard encryption and security measures. Your personal information is never shared with third parties without your consent.

Privacy & Security

Important: Never share passwords, financial information, or detailed medical records in messages or support tickets. We will never ask for your password or sensitive personal information.

Other Ways to Reach Us

Response time: Within 24 hours
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